Информация о курсе

Management Department of Institure of Humanities, Social Science and Technologies

Communication Management course can be used for the following discipline:

1) Communication Managmenet:

2) Professional English

3) Psychology of Business Communication

The course is aimed at forming sound fundamentals knowledge in communication management in a modern market relations environment.

After completing the Course, students will be able to apply the knowledge and implement effective communication management practices both at an individual workplace and across the whole organization.

The course covers different parts of Social and Humanitarian cycle of the module.

The Course is designed to allow students with theory and general background in Communication Management and applications involving these fundamentals. It promotes them to develop skills required for effective communication process in modern organization and private work environments.

Module 1. Essence of Communication Management

1.1. The Definition of Communication Management

1.2. Communication Models

Module 2. Managing Interpersonal Communication

2.1. Elements of Face-to-face Communication

2.2. Psychology of Stress and Conflict Communication

2.3. Gender Peculiarities of Communication Process

2.4. Psychology of International Business Communication Process

2.5. Oral Communication at the Workplace

2.6. Writing Correspondence

Module 3. Managing Internal Communication

3.1.Types of Communication in Organization

3.2. The Effectiveness of Business Communication: Barriers to Communication

Module 4. Managing External Communication

4.1. PR Communication

Module 5. The Features of Modern Communication System

5.1. Modern Systems of Communication

Communication, management, communication process, message, face-to-face communication, internal communication, external communication.

E-mail: ltuhvatulina@tpu.ru

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